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By federal mandate, to carry the name "Black Hills Gold Jewelry" this style of jewelry must be manufactured in the Black Hills of South Dakota.
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Q: What is the bail part of a necklace?
A: The bail is the metal piece that the chain loops through.
Q: Does your company make special order custom design jewelry for clients, or do you have access to any companies that do?
A: We
are not able to take special order custom designs from customers. Our
manufacturer uses copyrighted design molds for all of their jewelry to
help them identify whether a jewelry item was manufactured by them or
not. It makes repairs easier as well. The only options we have
with our manufacturer are: 1) many items that are only offered in gold
could be made in sterling silver or visa versa and 2) some items with
stones can have stone substitutions made. We do not have access to any
other manufacturers or know of any who can do custom design orders.
Q: Will my jewelry come with something saying that it is authentic?
A: Yes,
each piece of jewelry is accompanied by a certificate of authenticity
from our manufacturer. All our jewelry is manufactured by Black HIlls
Gold Jewelry by Coleman which is located in Rapid City, South Dakota
and is the world's largest manufacturer and distributor of Black Hills
Gold Jewelry.
Q: Can I order rings smaller than what is listed in your selections?
A: Ladies'
rings are available in sizes 4-9 and men's rings are available
in sizes 9-12. Our manufacturer would prefer not to make men's rings
any smaller than a size 9. The reason for this limitation is that
they have to produce rings in sizes that they can safely stand
behind for their manufacture defect policy as well as for quality
assurance.
Q: I
am considering the purchase of one of your rings for men and would like
to know if you engrave them and if so, what is the cost?
A: All
jewelry is shipped directly from our manufacturer to our customers.
Coleman does not offer engraving services at this time, therefore, we
are unable to offer engraving on our jewelry items. The only
thing that we can suggest to our customers, who desire this
service, is to place their order early enough so that their piece can
be engraved by a local jeweler.
Q: Are the inside of the rings smooth and or flat, so that it comes into contact with the skin?
A: Yes, the inside of the 10K shanks are buffed smooth for a comfortable lifetime fit.
Q: Does the grape leaf pattern run, or encircle, the entire band of the ring around the outside?
A: No,
the leaf pattern does not encircle the rings design due to wearability.
The decorative leaves, grapes and vines would pre-maturely wear when
coming in contact with daily tasks.
Q: Copper
being used to formulate the rose color-- will this ring eventually turn
with age or contact with moisture and stain the skin?
A: Coleman
Black Hills Gold will mature with a rich, patina when aging, which adds
to it's value and beauty. Any ring can tarnish, but if cleaned
periodically it will hold it's sparkle.
Q: What is Emerald Obsidianite? How is it different from a genuine emerald?
A: Emerald Obsidiante is naturally found in volcanic dust. It is fused volcanic glass and can be made into very attractive stones. Naturally made Emeralds have the familiar rich green look we are all accustomed to. Emerald Obsidianite, on the other hand, are lab-created stones made from the ash of Mt St. Helens. They look like perfect Emeralds, without the imperfections we usually see in natural Emerald gems. Since Emerald Obsidianite is a byproduct of the eruption of Mt St Helens, there are a limited quantity of these stones made. They are truly beautiful and, because they are lab-created, they are also more affordable.
Q: Are the "diamonds" real genuine diamonds?
A: Yes, the diamonds are genuine, with a rating of SI2 with JK colors. Q: Does the gold have enough content of gold as to avoid a "brassy" appearance? A: Yes, plus each item from Coleman comes with a Certificate of Authenticity & Lifetime Guarantee. We guarantee our products against defects in material and workmanship for the lifetime of the product.
Q: Why don't you sell Mother's birthstone jewelry with pearls?
A:
Pearls are very soft and fragile. They have a tendancy of loosing
their luster and breaking down over time. Our Mother's birthstone
jewelry is designed to be heirloom pieces. The birthstones we use will
hold up for this purpose.
Q: Can I order jewelry fom your store in white gold?
A: No, our manufacturer only produces jewelry in 10K gold and gold on sterling silver.
Q: Are your bridal sets available in any other stones?
A: No, at this time Coleman does not offer wedding
sets with any other stones, except for item # 01A-4907D. However, the idea has been passed along to their Sales and
Marketing Specialists for revue. If they decide to go forward with the idea, we will definitely add other stone options to our Birdal Sets page.
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We also accept personal checks, money orders and cashier's checks!
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